General Information


The Pan Pacific Perth is a wheelchair accessible venue with lifts and amenities.

First Aid

If you require first aid please contact any of the Pan Pacific staff or the registration desk for assistance.

Public Transport and Parking

Airport to city shuttle services 
Bus shuttle services are available from Perth airport to the city. A one-way trip from the domestic terminal costs $11 per person and from the international terminal costs $13 per person.


Taxi ranks are located outside both terminals, and commissionaires are available to assist you during peak movement periods. As a general guide, the following fees apply for taxis travelling from:

Domestic terminal to CBD: Approx. $27
International terminal to CBD: Approx. $35


For guests of Pan Pacific Perth, hotel parking is available 24 hours a day and is subject to availability.

You may opt for self-parking at AUD30 per 24 hours or per exit. Please note a AUD30 charge is applied each time the car park is exited.

Valet parking services are also available 24 hours a day for AUD50 per night including unlimited entries and exits.

*Please note the carpark has a maximum clearance height of 1.9 metres. 


Please advise the meeting secretariat either via the registration form or in writing should you wish for them to make alternative arrangements on your behalf.

Please Note: dietary requirements received less than 72 hours prior to the event cannot be guaranteed.


Please be advised that a Congress photographer will be photographing Congress gatherings and sessions.


All communication with registered delegates will be by email wherever an email address is provided. If you register and do not receive a confirmation either by email within five working days please contact the Encanta Event Management by phone on +61 8 9389 1488 or email:


The information provided on the website is correct at time of publishing. The Organisers reserve the right to amend the program as circumstances dictate.


Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to attending the conference.

The policy should include loss of fees/deposit through cancellation of your participation in the conference, or through cancellation of the conference itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. Neither the Event Managers nor the Organising Committee will take any responsibility for any participant failing to insure. Please speak to your travel agent or airline in regard to this matter.


In the event of industrial disruption or other unforeseen circumstances the host, the Organising Committee and Event Managers accept no responsibility for loss of monies incurred by delay or cancellation.


Complimentary wireless internet access is available to Congress delegates. Please see staff at the registration desk for further information.

Car Rental

Budget: 13 27 27 
Hertz: 13 30 39 
Avis: 13 63 33

Smoking Policy

The West Australian Government imposes a strict no smoking policy in venues, restaurants, bars and shopping centres in Perth.